Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

• On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
• On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
• On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
• Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

FoxNews requires Flash to play videos on their site in your browser. Most/many sites require Flash to stream video to your browsers.

• I do not see Shockwave Flash 11.9.900.117 among your Plugins submitted with your question.
• If Flash is installed on your system, be sure that it is activated (Add-ons > Plugins) and is updated to the current version.
• To see the Plugins submitted with your question, click Question Details > More System Details to the right of your original question.

Read all of the following.

• From FoxNews site: click on any of the four links - http://help.foxnews.com/forums/382638-video-issues (the first one seems to apply to your situation)
• Installing Flash: https://support.mozilla.org/en-US/kb/install-flash-plugin-view-videos-animations-games
• Update Flash: https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems
• Click to activate Plugins: https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins and
• Troubleshoot Plugins: https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database

Which plugin is used for that media?

Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.
Note that Firefox needs a 32 bit Flash version.

You can find the latest Flash player versions for Firefox on this page.

• http://www.adobe.com/special/products/flashplayer/fp_distribution3.html