Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Adobe Flash Player keeps crashing? help please?

  • 2 답장
  • 15 이 문제를 만남
  • 2 보기
  • 최종 답변자: cor-el

more options

Here are last 5 Crash ID's bp-928b2164-2adf-43c9-8c0c-fc9d92131028 28/10/2013 11:37 bp-daf79528-be0a-4de9-9498-d426b2131027 27/10/2013 22:48 e213a1ba-d85d-4253-9321-b9a08d959c73 27/10/2013 22:38 3b6a5e13-d120-428f-a74f-10b667280b68 27/10/2013 21:56 bd6f069f-2b4b-45c4-880e-65e04468c441 27/10/2013 21:24

Here are last 5 Crash ID's bp-928b2164-2adf-43c9-8c0c-fc9d92131028 28/10/2013 11:37 bp-daf79528-be0a-4de9-9498-d426b2131027 27/10/2013 22:48 e213a1ba-d85d-4253-9321-b9a08d959c73 27/10/2013 22:38 3b6a5e13-d120-428f-a74f-10b667280b68 27/10/2013 21:56 bd6f069f-2b4b-45c4-880e-65e04468c441 27/10/2013 21:24

모든 댓글 (2)

more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

more options

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin