Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I had to clear the data, in android phone settings, for Firefox and now Bluhell firewall won't install.

  • 2 답장
  • 1 이 문제를 만남
  • 13 보기
  • 최종 답변자: MBB72

more options

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

I had Bluhell firewall addon installed prior to clearing Firefox data, in android phone settings, but now I can't reinstall it. I didn't disable it prior to clearing Firefox data in the android settings

선택된 해결법

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

Hello, Can you please provide a couple of details

  • What was the Firefox (on Android) data that you cleared?
  • Once you cleared the FF data did you try opening the BluHell addon?
  • Once you realized that the BluHell addon wasn't working, did you attempt to remove the plugin and then install?

One option will be to find the plugin data that is stored on the browser and delete that add-on manually

Though, I am not 100% sure of how this is applicable for Android devices. Others who know this more can suggest accordingly.

Hope this helps.

more options

선택된 해결법

Thanks for the response but I literally just solved it. It was the firfox app data I had to clear, within the android phone app settings, when I opened firefox after that and attempted to install Bluhell it wouldn't install, however when I clicked on the developers name and went through to his page it did install from their. Once again thanks for the response I was having trouple finding my post to alter it's status, I didn't realize the forum only worked in desktop.