Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox is being prevented from securlty downloading

  • 3 답장
  • 1 이 문제를 만남
  • 2 보기
  • 최종 답변자: Shawn

more options

I get an error message saying Firefox is being prevented from securely downloading a new version of Firefox and I am advised to download a current version of Firefox, which i have done already

I get an error message saying Firefox is being prevented from securely downloading a new version of Firefox and I am advised to download a current version of Firefox, which i have done already

모든 댓글 (3)

more options

Looks like you have the current version.

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0

Can you provide a screenshot.

If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Here are the screen shots

more options

Hi mikealvarado,

Thank you for the screenshots. It looks like the warning you see is fake. In other words, this website is not related to Firefox and may be malicious in nature. You can ignore these warnings.

Firefox should always update automatically so you don't have to worry about running an outdated version. Just in case, a manual update can be launched from: Orange Firefox Button > Hover over Help Menu > About Firefox.

I would personally recommend these free anti-malware programs. Not all programs detect the same infection, so it is important to run and update each one for best results. These programs will also work with your existing antivirus, so you don't have to worry about conflict.

Note: Some of these programs offer "pro" (paid) versions, but you don't need that.

Persistent infections may require Windows Safe Mode to remove. This is usually accomplished with the F8 key upon startup, but varies by computer.

Further information can be found in the Troubleshoot Firefox issues caused by malware article. Malware may install as an add-on. Disable or remove Add-ons and/or Adwcleaner (see above) can help when the scanning program doesn't detect this.

Let us know how you make out.