Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Update available hangs

  • 2 답장
  • 2 이 문제를 만남
  • 4 보기
  • 최종 답변자: hcarver42

more options

Whenever I click on "Update Firefox" in the Update Available screen (Mac OS X Lion 10.7.5 (11G63b)) The update gets stuck in "Downloading Firefox" mode. I've let this continue several times for more that 30 minutes.

If I go the the download portion of your web site. The download occurs as expected.

Whenever I click on "Update Firefox" in the Update Available screen (Mac OS X Lion 10.7.5 (11G63b)) The update gets stuck in "Downloading Firefox" mode. I've let this continue several times for more that 30 minutes. If I go the the download portion of your web site. The download occurs as expected.

선택된 해결법

Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.

Thanks for leading me to the issue.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (2)

more options

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

more options

선택된 해결법

Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.

Thanks for leading me to the issue.