Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

A gray bar with code in it is appearing at the bottom of the firefox screen.

  • 7 답장
  • 3 이 문제를 만남
  • 22 보기
  • 최종 답변자: cor-el

more options

Since yesterday (2/25/14) a gray bar that displays some code is appearing at the bottom of the screen. I tried rebooting my laptop, but it doesn't go away. It takes up about an inch of space on the screen, just above the Windows bar.

Since yesterday (2/25/14) a gray bar that displays some code is appearing at the bottom of the screen. I tried rebooting my laptop, but it doesn't go away. It takes up about an inch of space on the screen, just above the Windows bar.

선택된 해결법

Yes. That is likely a problem with a broken extension as posted above.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (7)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Please provide a screenshot of that grey bar and that code.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

more options

Here is the screenshot of the problem.

more options

Looks like a fault with Adblock Plus. See the Adblock Plus forum.

http://adblockplus.org/forum/

more options

선택된 해결법

Yes. That is likely a problem with a broken extension as posted above.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

more options

I followed the safe mode instructions above. No one add-on seemed to trigger the strange bar. However, systematically disabling all the add-ons and testing them one-by-one, and then restarting them one at a time seems to have cleared the problem. I don't know why. I seem to be running both Adblock Plus and Trueblock ... would that be a problem?

Thanks for the help.

more options

I've seen a report that Trueblock can cause this issue.