Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox seems to have created a duplicate Inbox folder - so now there are two. I cannot delete either one.

  • 4 답장
  • 7 이 문제를 만남
  • 9 보기
  • 최종 답변자: bdanders1

more options

The duplicate "Inbox" folder originally was an exact copy of the original, although they both have the same name, so I could not tell which was the original and which was the duplicate. New mail was only showing up in one of them, so I deleted all the email in the other. Things seem to be working correctly, but I still have two folders named "Inbox". One of them is empty, but it still cannot be deleted.

The duplicate "Inbox" folder originally was an exact copy of the original, although they both have the same name, so I could not tell which was the original and which was the duplicate. New mail was only showing up in one of them, so I deleted all the email in the other. Things seem to be working correctly, but I still have two folders named "Inbox". One of them is empty, but it still cannot be deleted.

선택된 해결법

You can delete the Inbox folder which doesn't get messages anymore in the file system.

First locate your profile folder.

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory

This will open your profile directory in Windows Explorer.

Close Thunderbird.

Find the account and the directory with the two Inbox files in the file system, typically underneath 'Mail' or ImapMail', depending on your account type.

The there should be multiple files with Inbox in it's name. Mail files are the ones without a file extension, so you can ignore any *.msf files.

Determine which is your current Inbox file, e.g. based on date and/or contents. Mail files are text files, which can be opened with a text editor.

Delete the one you want to get rid of, and restart Thunderbird.

It's probably a good idea to create a full profile backup before you start messing with it.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

Can you post a screenshot of your folder pane?

more options

Here is what it looks like

more options

선택된 해결법

You can delete the Inbox folder which doesn't get messages anymore in the file system.

First locate your profile folder.

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory

This will open your profile directory in Windows Explorer.

Close Thunderbird.

Find the account and the directory with the two Inbox files in the file system, typically underneath 'Mail' or ImapMail', depending on your account type.

The there should be multiple files with Inbox in it's name. Mail files are the ones without a file extension, so you can ignore any *.msf files.

Determine which is your current Inbox file, e.g. based on date and/or contents. Mail files are text files, which can be opened with a text editor.

Delete the one you want to get rid of, and restart Thunderbird.

It's probably a good idea to create a full profile backup before you start messing with it.

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

more options

This worked, thank you very much for your help