Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

I can't open downloaded files because other USER Profile defaults

  • 2 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

I inherited a laptop using Vista, which has Firefox vs.27.0.1. I set up a new user profile for Firefox, using my name. When I download a file, it shows up in the download section (the arrow at the top right of the address bar) When I click on it and open it...another Users information appears c:/USERS/ADAM/DESKTOP/DESKTOP The file tries to open and then disappears. How to I change my setup so that I can download AND open files without them being blocked by the original user?

I inherited a laptop using Vista, which has Firefox vs.27.0.1. I set up a new user profile for Firefox, using my name. When I download a file, it shows up in the download section (the arrow at the top right of the address bar) When I click on it and open it...another Users information appears c:/USERS/ADAM/DESKTOP/DESKTOP The file tries to open and then disappears. How to I change my setup so that I can download AND open files without them being blocked by the original user?

모든 댓글 (2)

more options

If the other user profile is not needed, remove it. Then see if the problem is still there.

more options

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.


Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem