Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

How do I get rid of JumpFlip Aff Packages, DocToTXTConvert ?

more options

I keep getting obtrusive adverts on the browser which I believe are due to downloaded software which includes JumpFlip, Aff Packages and DocTo TXTConvert. I cannot get rid of these programs by uninstalling using the control panel.

I keep getting obtrusive adverts on the browser which I believe are due to downloaded software which includes JumpFlip, Aff Packages and DocTo TXTConvert. I cannot get rid of these programs by uninstalling using the control panel.

선택된 해결법

You may have an unwanted extension that is injecting the ads. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously bad, try Remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (2)

more options

선택된 해결법

You may have an unwanted extension that is injecting the ads. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then, if in doubt, disable. (Or if it's obviously bad, try Remove.)

Usually a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Does that help?

more options

Regarding the Control Panel, do you mean the problem programs aren't listed, or the uninstallers for the programs do not run to completion (e.g., they say a file is in use)?