Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.

Firefox won't delete history

  • 2 답장
  • 7 이 문제를 만남
  • 4 보기
  • 최종 답변자: Revriles

Revriles
Revriles
more options

Hi

Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help?

Trevor.

Hi Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help? Trevor.

모든 댓글 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

So you're saying you go into the Clear Private Data dialog, clear the history, back out to a regular tab, tap the address bar, and your history is still there?

I think the only explanation identified for this so far was that this was a byproduct of one of Android's Developer Options. The workaround was:

Android Settings > Developer options > uncheck "Don't keep activities"

See: https://support.mozilla.org/questions/983277#answer-527023

Revriles
Revriles 질문자
more options

Yeah did that and when I go into Firefox after closing it the history is still there??