Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Thunderbird not responding even after deleted GD file & in safe mode

  • 5 답장
  • 9 이 문제를 만남
  • 1 보기
  • 최종 답변자: christ1

more options

Keep getting Thunderbird Not Responding message when try to delete, send, move messages. I deleted the GD file and I opened TB in safe mode but program is still slow and "Not Responding"

Keep getting Thunderbird Not Responding message when try to delete, send, move messages. I deleted the GD file and I opened TB in safe mode but program is still slow and "Not Responding"

모든 댓글 (5)

more options

What is your anti-virus software?

I have no idea what 'the GD file' is.

more options

GD file is the Global Database file - an indexing file. Deleting that file as well as starting Thunderbird in safe mode are suggested fixes for problem. Neither solved problem.

Anti-virus is McAfee. No problems with Thunderbird for more than a year with McAfee. Only change in recent weeks is new modem/router.

more options
more options

Thanks for the info on McAfee. Thunderbird is working better but I worry about no virus scanning of incoming mail and attachments.

more options

Read the NOTES section of the article.