Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

It has been frozen for several seconds lately. The mouse can move but no Firefox action

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya FredMcD

Alberto321
Alberto321
more options

I have to move the mouse pointer and some click for Firefox to respond. This is for several seconds

I have to move the mouse pointer and some click for Firefox to respond. This is for several seconds

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there? +++++++++++++++++++++++++++++++++++ https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding