Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Extensions have disappeared

  • 1 eyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya NoahSUMO

more options

None of the extensions I have installed on Firefox, all enable, show up in the extensions toolbar. Restarting my laptop does not make a difference

Not having access to Dashlane's password autofill funtion is particularly frustrating

Thank you

jmac01

None of the extensions I have installed on Firefox, all enable, show up in the extensions toolbar. Restarting my laptop does not make a difference Not having access to Dashlane's password autofill funtion is particularly frustrating Thank you jmac01
Bafoto sur écran jointes

All Replies (1)

more options

Hi Jmac, I think one of the Firefox profile files got damaged that controls the addon icons. I believe deleting it or renaming it while Firefox is closed will forced it to recreate a new working file that will make all your addons reappear. But after doing this, you might have to go into the Customize area & drag out those extensions icons to their original spots.

The file is named xulstore.json. Open the Firefox profile folder using steps below. Then leave the folder open & close Firefox all the way down. Wait a few moments then rename xulstore.json to xulstore.old. Start Firefox again. See if the extension icons have reappeared or if they have reappeared in the Customize area. You can reach that by right-clicking on a empty area of the toolbar > Customize toolbar.... or click the 3 line menu button on the right edge of the toolbar, click More Tools > Customize toolbar...

To locate your profile and the xulstore.json file: Profiles - Where Firefox stores your bookmarks, passwords and other user data

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.