Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird no longer connects to all my e-mail servers if NordVPN is enabled

  • 1 eyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya Toad-Hall

more options

Hi, I am running, on a Windows 10 laptop, Thunderbird 128.7.1esr (64-bit), which seems to be the latest version. If NordVPN (with all the Threat protections PRO options turned off) is on, and any server is chosen onto NordVPN, Thunderbird is no longer able to connect and download any message. I knew there were some issues if the NordVPN threat protections were on, but now I just cannot use Thunderbird anymore if NordVPN is on. I have about 20+ email addresses with different domain names, on different servers, and the connection problems occur with all of them. This does not happen if I run NordVPN on my android phone with another e-mail client, so I am starting to think that, for some reasons, Thunderbird and NordVPN have developed some sort of incompatibility.

Hi, I am running, on a Windows 10 laptop, Thunderbird 128.7.1esr (64-bit), which seems to be the latest version. If NordVPN (with all the Threat protections PRO options turned off) is on, and any server is chosen onto NordVPN, Thunderbird is no longer able to connect and download any message. I knew there were some issues if the NordVPN threat protections were on, but now I just cannot use Thunderbird anymore if NordVPN is on. I have about 20+ email addresses with different domain names, on different servers, and the connection problems occur with all of them. This does not happen if I run NordVPN on my android phone with another e-mail client, so I am starting to think that, for some reasons, Thunderbird and NordVPN have developed some sort of incompatibility.

All Replies (1)

more options

It's nothing to do with Thunderbird.

In general, Servers do not like VPN because it hides your IP address, so the servers think you are a hacker and just block access. https://support.nordvpn.com/hc/en-us/articles/20281749016081-Why-can-t-I-send-email-messages

But what you could do is create split tunnel in VPN and set it up to let Thunderbird app use it. https://support.nordvpn.com/hc/en-us/articles/19618692366865-What-is-Split-Tunneling-and-how-to-use-it

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.