Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

New Firefox turning Word attachments into ashx files: why? How do I get it to stop? Everything was fine until I allowed Firefox to update itself yesterday.

  • 1 eyano
  • 180 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya mluna

more options

Word documents attached to emails usually open up as word documents. Now that I updated Firefox, which is something that just happened automatically, my Word documents are simply being called "attachment.ashx." It's fine on Safari, and I would feel sad to abandon Firefox, but I will have to if this cannot be fixed.

Word documents attached to emails usually open up as word documents. Now that I updated Firefox, which is something that just happened automatically, my Word documents are simply being called "attachment.ashx." It's fine on Safari, and I would feel sad to abandon Firefox, but I will have to if this cannot be fixed.

All Replies (1)

more options

Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle