Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

cannot install new version after downloading - no promp appears

bltarlin
bltarlin
more options

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac