Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

strange pop up when logging in

  • Atsakymų nėra
  • 0 have this problem
more options

When I log into Amazon, the ID is entered as usual. When the screen changes to enter the password an additional box opens up asking for a pin as shown in the attached image. It says it is from Windows security, but also says Firefox is making the request. None of the pins I know of work. Fortunately clicking on cancel clears the box and the PW can be entered.

Is Windows Security, Firefox, Password manager, anti-virus program, etc. generating the box. Would love to have it stop popping up. Suggestions please.

When I log into Amazon, the ID is entered as usual. When the screen changes to enter the password an additional box opens up asking for a pin as shown in the attached image. It says it is from Windows security, but also says Firefox is making the request. None of the pins I know of work. Fortunately clicking on cancel clears the box and the PW can be entered. Is Windows Security, Firefox, Password manager, anti-virus program, etc. generating the box. Would love to have it stop popping up. Suggestions please.
Pridėtos ekrano nuotraukos

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.