Thunderbird Community Forum

Greetings, i have been using thunderbird for years and registered and donated some time back. I recently spoke with my hosting company about updating my billing and while on the line with them the rep said that i wasnt behind a firewall on both my website and email. I said go ahead and do what was necessary. Anyhow, after that point i am unable to receive emails on my main account, butttt, i can compose and send emails 🤷🏻‍♂️. I experienced a similar issue about a year ago and for the life of me, cannot remember exactly what i did to correct it 😳. There was an update somewhere along the lines and resulted in the problem. I did at one time deleted the account and reinstalled and didnt lose anything but cant remember that procedure either. I have all of the correct settings for both incoming and outgoing servers and all sign ons and passwords pass the verification process. Hosting company doesn’t know why it is not working so I thought this would be the next step in troubleshooting. Thanks for any help my thunderbirders can provide. Bob

I bought a new computer and had to download Thunderbird again. I tried the most recent one, didn't like it, so randomly picked a previous release from 2023 (don't remember when I installed the previous one) and hoped for the best. In the past, I would keep some emails in my inbox and tend to them as needed and then keep or delete when I had done what was required. I would also need to go to my ISP email's page, to get spam email, because Thunderbird didn't provide me with those. When there, I would delete what was in the inbox, so I could easily keep letters there to a minimum. Now, however, when I delete something in my ISP's inbox, it deletes in my Thunderbird portal too. I can't find settings in my ISP's page to stop it from downloading automatically (so it won't duplicate what I've already received via Thunderbird), and I can't find any settings in Thunderbird, to ask it to keep what I have in my inbox, instead of deleting everything I delete with my ISP. Do I need to go further back and find an earlier release in order to be able to use Thunderbird as I used to do? Or can I tweak the one I have?

I have T-bird version 128.7.0esr (64-bit) on both my desktop Dell and my laptop Dell. On the Desktop I have a message filter for removing common sources of spam/junkmail to the Trash. I tried to make that filter available by copying the msgFilterRules.dat file in the Imapmail folder of my desktop's T-bird profile under AppData/Thunderbird (I have a Windows 11 Enterprise OS...the laptop is Windows 10 Enterprise OS) to the Imapmail folder on my laptop's T-bird profile. After this copying process was done (with T-bird not running on the laptop) I loaded T-bird on the laptop, but the filter on the desktop did not appear under filters on the laptop. Note: while the email account for both T-bird installations is the same, the *profile name* is different. Perhaps that is the source of my problem. I *could* backup the T-bird installation on my desktop and then use that backup to install T-bird again on my laptop. But I wonder if there is a simpler solution that preserves the bulk of what is on each of these two T-bird installations?

Hi,

I've been using Thunderbird for a few days now. I'm slowly learning the ropes. Between my wife and I we use 2 computers and two phones. I have set up the computers to use POP3. My logic being that I want a copy of all email activities on at least one of my computers at home. (I noticed that only my inbox is has been imported to my Thunderbird files on my computers, no other folders have been imported.) However, I've just discovered that when I create and send an email from Thunderbird on my home computer, a copy is not saved on my service provider's sent folder (@bell.net). I'm assuming that is because I'm using POP3. If I understand correctly, if I use IMAP all my folders will be synched (including my sent etc) between my service provider and my computers. Is that correct? If so, then I guess I should be using IMAP instead of POP3. If that's true then is my only option to occasionally archive my Thunderbird files before cleaning up my service provider folders? Thanks for your insights.

I've had thunderbird for years, for the task component. It's wonderful. I got a new computer, but now have lost all my recurring tasks. I saved the profile on our network but cannot locate where to put in the path so import the task file into thunderbird. I did not find it in the community forums; so I must not be asking the question right. Any assistance is helpful.

Thank you

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

I am having an issue with converting my Yahoo email to Thunderbird. I see I have 6500 emails in my Yahoo email account, but do not see my emails in Thunderbird Inbox.

I have a default view of 10,000 messages but cannot see my first email.

Thunderbird Problem: For many years I have been using the Thunderbird mail client currently in ver. 128.7.0esr (32 bit) on S.O. Windows 10 Home Update 22H2 (OS Build 19045.5487), 64-bit operating system, x64-based processor. I have a couple of mail accounts, one of mine and one of my wife. My problem is that for a few days now (about 5 or 6 days) on the InBox folder of my account, only mine, I have not been able to compact the folder. When I try to compact it, the response message is always the following: <The Inbox folder on "my_account_name@gmail.com" cannot be compacted because it is not possible to write to it. Verify that you have enough disk space and have write privileges, then try again> On my disk the available space is 121 Gb on C: where the program with the InBox folders resides and 266 Gb where the data stored in custom folders resides. The write privileges are always the same, never changed, of Administrator. I have already tried the path of "repairing the folder" and re-indexing the folder, but without success. Can someone suggest a remedy, please? Thanks Riccardo ITALIANO Da molti anni uso il client di posta Thunderbird attualmente in ver. 128.7.0esr (32 bit) su S.O. Windows 10 Home Agg. 22H2 (Build sistema operativo 19045.5487), Sistema operativo a 64 bit, processore basato su x64. Ho un paio di account di posta, uno mio e uno di mia moglie. Il mio problema è che da qualche giorno in qua (circa 5 o 6 giorni) sulla cartella InBox del mio account, solo del mio, non riesco ad eseguire la compattazione della cartella. Al tentativo di compattarla il messaggio di risposta è sempre il seguente: <La cartella Posta in arrivo su "nome_mio_account@gmail,com" non può essere compattata in quanto non è possibile scriverci. Verificare di avere spazio su disco sufficiente e avere privilegi di scrittura, quindi riprovare> Sul mio disco lo spazio disponibile è di 121 Gb su C: dove risiede il programma con le cartelle InBox e di 266 Gb dove risiedono i dati archiviati in cartelle personalizzate. I privilegi di scrittura sono sempre quelli, mai cambiati, di Amministratore. Ho già tentato la strada della "riparazione della cartella" e della re-indicizzazione della cartella, ma senza successo. Qualcuno può suggerirmi un rimedio, per favore? Grazie Riccardo

I have used Thunderbird for many years and currently with 4 hotmail and 3 gmail accounts AND...randomly some accounts I have to the enter the Inbox ONLY when i check another link on the account such as "draft" "sent" or other before i am let into INBOX ?? WHY? I have not noticed whether its gmail or hotmail accounts at fault ??

When I create a calendar event, it will not show up in the calendar view (Month), even after trying several times. What I found is, it will only show up on the calendar if I uncheck the Notify Attendees box at the bottom, which is by default always checked. After I uncheck the Notify attendees box on an event, that event, and each successive event will then show up on the calendar, regardless if I have the Notify attendees box checked or unchecked. I looked to see if I can uncheck this box in Settings, but do not see where this can be done.

Is there a way to have the Notify attendees box unchecked by default when I create a new calendar event?

Hi I am having an issue with getting new contacts to add to a email group. It was working just fine and then, I couldn't add anymore new contacts. What is going on and how do I fix it? Sue

I have two profiles in my Thunderbird account. I want to create desktop shortcut for each profile. That way I can use the shortcut to get my email. On on profile I just want it to go straight to that account without asking for a password. On the other one I want it to ask me for a password. Is that possible and if so how can I do that?

Hi,

I'm searching for a possiblity to assign a task to a user, like it is possible for an event. According to RFC 5545 this should be possible for VTODO however in the GUI the "Attendee" field is missing. Is this an intended situation?

Regards

Resu0815

I can't find any reference to this and have stopped using one of my email accounts...and need to have outbound invites go through another one. I thought changing the "default" email address (which I've done successfully I believe) would do the trick but it doesn't. Thoughts?

Thunderbird stopped working on my old Mac Mini (2014). I bought another used Mac Mini (2018), running on Sequoia 15.3, and hoped to install Thunderbird on it, but so far I can't. When I try to set it up, it says my account is recognized, but when I click done, I get the message "Unable to log in at server. Probably wrong configuration, username or password." I suspect it's the configuration. I tried my old Mozilla password, when that didn't work, I created a new one, but that didn't work for Thunderbird either.

My email comes from my ISP — AT&T — whose email service is powered by Yahoo. When Thunderbird stopped working on my old computer. I started using MyYahoo email (same email address), but I'd prefer going back to Thunderbird, which is much better for archiving and directing incoming email to folders I create.

Please help.

Program keeps crashing on startup. This has been happening for a week or so but it would load second time. Now won't load up at all. I have reinstalled but to no avail