How can you respond quickly and efficiently to technical queries?

The Vivo Community provides a platform for users to share queries, feedback, and technical issues. If you're active on the platform or encountering problems, there are wa… (read more)

The Vivo Community provides a platform for users to share queries, feedback, and technical issues. If you're active on the platform or encountering problems, there are ways to optimize interaction and support. More information

Asked by Gummi Matten Kaufen Prieš 55 minutes

TradingView & Broker App Chart Lagging Issue on Firefox

I am a trader, and I use Firefox for my trading activities. I frequently open TradingView charts and also use my broker’s trading app on the web. However, when I open cha… (read more)

I am a trader, and I use Firefox for my trading activities. I frequently open TradingView charts and also use my broker’s trading app on the web. However, when I open charts in TradingView and my broker’s platform using Firefox, I experience significant lag, especially while scrolling. This issue happens on both platforms and severely affects my trading experience, making it difficult to analyze the market properly.

I am using Windows 11 (Version 23H2) on a laptop with an Intel i5-11400H (11th Gen) processor. Despite having a powerful system, the issue persists, indicating a potential compatibility or performance problem with Firefox.

Please look into this problem and provide a solution as soon as possible. I would appreciate any guidance on optimizing Firefox for better performance while using TradingView and my broker’s charting platform.

Asked by chiragxyz3751 Prieš 1 valandą

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco Prieš 5 valandas

Expected Date/Release Version For Tabs On Tablets?

Hello, It's my understanding that Tabs on Tablets is suppose to becoming soon. I know Nighty has Tabs, but I don't wish to use Nightly. I'm only hoping for the stable r… (read more)

Hello,

It's my understanding that Tabs on Tablets is suppose to becoming soon. I know Nighty has Tabs, but I don't wish to use Nightly.

I'm only hoping for the stable release/version Tabs will soon be released for Tablets.

Does anyone know of an expected release date/version?

Thanks

Asked by FoxIT Prieš 13 valandų

  • Išspręsta

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Asked by hype11419 Prieš 1 mėnesį

Answered by hype11419 Prieš 1 mėnesį

The data at the Protections dashboard page

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase … (read more)

Firefox has a very useful page called Protections Dashboard. However I have noticed that when I clear out Firefox's history (which I do periodically) it will also erase all the data at the Protections Dashboard. Is there a way to configure Firefox so that I can clear out the browser history and still retain the data at Protections Dashboard?

Asked by moviefansteve Prieš 15 valandų

Last reply by moviefansteve Prieš 15 valandų

Firefox+Google Calendar+display text size on Android 15

I'm not sure if this is a Firefox or Google Calendar issue. Please see the attached screenshots, in order. The issue is accessibility of the Settings icon in the top-ri… (read more)

I'm not sure if this is a Firefox or Google Calendar issue.

Please see the attached screenshots, in order.

The issue is accessibility of the Settings icon in the top-right portion of the screen when the system text size is increased from the default.

Obviously, there's a workaround available. Thanks in advance.

Asked by John_L Prieš 21 valandą

DuckDuckGo problem

iOS Firefox, using DuckDuckGo as search engine. When Firefox refreshes after a pause in browsing, instead of going to DuckDuckGo, it goes to "www6.duckduck.com/lander…" … (read more)

iOS Firefox, using DuckDuckGo as search engine. When Firefox refreshes after a pause in browsing, instead of going to DuckDuckGo, it goes to "www6.duckduck.com/lander…" which advertises online games etc. Why does this happen?

Asked by phazir50 Prieš 1 savaitę

Last reply by Lynn Loves Customers Prieš 22 valandas

Firefox mobile does not display mandatory form fields in Grist

Firefox mobile does not display mandatory form fields in Grist. If you try the link below, on desktop it will work and show you if you didn't answer a mandatory fields. … (read more)

Firefox mobile does not display mandatory form fields in Grist.

If you try the link below, on desktop it will work and show you if you didn't answer a mandatory fields. But on mobile it will not but other web browser on mobile will work. I tried Brave, Opera and Vivaldi, no problem.

https://grist.numerique.gouv.fr/o/docs/forms/eZJ91bZjCGVsw376rv1Fi2/78

Can someone find a solution?

Thanks!

Asked by payan_guillaume Prieš 1 dieną

Last reply by TyDraniu Prieš 1 dieną

Firefox for iOS always requests desktop site without user input

So when I installed Firefox for iOS (to go with my Firefox desktop browser), it always requested desktop sites. At first I thought it was just a gimmick. All browsers hav… (read more)

So when I installed Firefox for iOS (to go with my Firefox desktop browser), it always requested desktop sites. At first I thought it was just a gimmick. All browsers have one. Chrome has the gimmick of sending your info to who knows, and Edge has the gimmick of being stuck on Windows 11 and having an ad blocker on mobile. But it got annoying and I don’t think it’s supposed to do this. PLEASE HELP!

Asked by Elijah Vargas Prieš 5 dienas

Multi windows on iPadOS v18.3

The help on this is either dated or just flat wrong. The image does not show iPasOS 18.3’s multi-window support. Would work with an update to an image for the look of th… (read more)

The help on this is either dated or just flat wrong. The image does not show iPasOS 18.3’s multi-window support.

Would work with an update to an image for the look of the multiwindows support on recent versions of iPadOS **IF** you do not already have a second FireFox window open. If you do, splitting the screen and the clicking on the FireFox icon merely opens that second, existing, FireFox window

The only way that I can get a new window is to use an external keyboard to type Command N

Comments/suggestions?

Asked by ray@rayk.com Prieš 1 dieną

Why am i getting the following msg. GAH. Your Tab Just Crashed.

Why am i getting the following msg. GAH. Your Tab Just Crashed. This just started yesterday. Not sure why Win 10 My Email is [edited from public] dancnsailr@ya… (read more)

Why am i getting the following msg. GAH. Your Tab Just Crashed.

This just started yesterday. Not sure why

Win 10

My Email is [edited from public] dancnsailr@yahoo.com

Asked by dancnsailr Prieš 1 dieną

Last reply by jscher2000 - Support Volunteer Prieš 1 dieną

I am having problems with my iPhone Firefox browser

On Firefox browser: 1. The shield next to the URL connection is not secure 2. Googletagmanager has taken over Firefox browser app and Safari app. 3.googletagmanager blo… (read more)

On Firefox browser: 1. The shield next to the URL connection is not secure 2. Googletagmanager has taken over Firefox browser app and Safari app. 3.googletagmanager blocked me from my login on Mozilla account. I had to delete Firefox browser several times but the problem is still there. I want to reinstall Firefox browser app online but it takes me to the Apple store

Asked by Yolanda Prieš 5 dienas

Last reply by Lynn Loves Customers Prieš 1 dieną

  • Išspręsta
  • Užrakinta

Firefox won't allow me to access facebook.com

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver… (read more)

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Asked by Steven Churchill Prieš 4 mėnesius

Answered by Steven Churchill Prieš 4 mėnesius