Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why doesn't the Mozilla website register my device as having Firefox installed when it does?

more options

When pushing the link to view all available add-ons, I am then directed to the mozilla web site however it states that I must have firefox installed to use these add-ons! I do have it installed and it is fustrating as it wont allow me to download any add-ons.

When pushing the link to view all available add-ons, I am then directed to the mozilla web site however it states that I must have firefox installed to use these add-ons! I do have it installed and it is fustrating as it wont allow me to download any add-ons.

All Replies (1)

more options

Is it possible that your Firefox for Android is identifying as a different browser? You could try viewing the user agent string on my test page:

https://jeffersonscher.com/res/jstest.php

(The text in red.)

I see: Mozilla/5.0 (Android; Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Is that what you see?