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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

mike_cooke
mike_cooke
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Every time I try to open Firefox it crashes, even in Safe Mode. Crash ID bp-9fe36b6e-5ae6-4f97-afa4-260f82150713

Every time I try to open Firefox it crashes, even in Safe Mode. Crash ID bp-9fe36b6e-5ae6-4f97-afa4-260f82150713

All Replies (1)

FredMcD
FredMcD
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The report was not clear as to the cause.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.