Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the bookmarks window closes before I can get the pointer to the bookmark I want to access. How do I slow it down?

  • 4 replies
  • 7 have this problem
  • 5 views
  • Last reply by eigenmode

more options

This is a brand new computer today. Windows 10 on Toshiba Satellite laptop. It is impossible to move a bookmark from "Recently Bookmarked" to the Bookmarks Menu as the window keeps closing. Additionally trying to log into sites where you choose from a dropdown menu for passwords refuses to accept the letter/number unless you are lightning fast. Would this be related?

This is a brand new computer today. Windows 10 on Toshiba Satellite laptop. It is impossible to move a bookmark from "Recently Bookmarked" to the Bookmarks Menu as the window keeps closing. Additionally trying to log into sites where you choose from a dropdown menu for passwords refuses to accept the letter/number unless you are lightning fast. Would this be related?

Chosen solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Read this answer in context 👍 1

All Replies (4)

more options

"Recently Bookmarked" is a smart bookmarks folder that shows a list of bookmarks that are stored in various folders.

When you click the star on the Navigation Toolbar then you create a bookmark in the "Unsorted bookmarks" folder. You can click the star a second time to open the "Edit This Bookmark" dialog and move the bookmark to another folder.


Some information about so called smart bookmarks folders:

  • "Most Visited" and "Recently Bookmarked" and "Recent Tags" are examples of so called Smart Bookmarks folders and are not real existing folders.
  • Smart folders show a list created by a query of the places.sqlite database that stores bookmarks and history in Firefox.
  • Smart folder lists show a maximum of 10 entries by default.
  • Bookmarks and history items that show up in a smart folder list are stored elsewhere in another folder and any changes made are applied to the real bookmark or history item.
  • If you remove an entry then the list is shifted up and a new entry that wasn't shown previously is added to show 10 entries.
  • If you add a new bookmark or visit a website then a new item is added at the top and the entry at the bottom disappears from that list.
  • Items that disappear from the list are not gone, but merely do not show up anymore in that list.
  • Actions like copy & paste or delete that you perform on bookmarks in such a list are done on the original bookmark.
  • If you do not want a specific list then remove that query (right-click: Delete), but do not delete the content that is displayed in such a list.
more options

The problem is that when I try to access a previously imported bookmark the window closes before I can navigate down to it. I would have to be Flash to get there before it closes. The PC also does this when I try and use the drop down menus to enter a passcode. My question is: does this have anything to do with Firefox, as my previous computer is the same model? Thanks,

Mike

more options

Chosen Solution

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

Thanks for the pointers!

After checking for updates I eventually found that the Synaptics pointing device was out of date so I did a complete Windows update. This has cured the problem and hardware acceleration did not need to be changed. All is now as it should be.

Many Thanks,

Mike