Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloaded version 45.3, but hour glass keeps going and can't send or receive emails

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by mortimer

more options

will not complete the ver 45 download. how can I stop it and revert to prior version. Using on Macbook.

will not complete the ver 45 download. how can I stop it and revert to prior version. Using on Macbook.

Chosen solution

What exactly is the problem? Downloading the Thunderbird installer using a browser? Then ask in a support forum for your browser.

In any case, make sure to always download Thunderbird from https://www.mozilla.org/thunderbird/

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

What exactly is the problem? Downloading the Thunderbird installer using a browser? Then ask in a support forum for your browser.

In any case, make sure to always download Thunderbird from https://www.mozilla.org/thunderbird/

more options

Turns out the problem was not with Thunderbird but my internet service provider. Thanks.