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My computer won't shut down after I upgraded Firefox

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Tazzie1
Tazzie1
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I upgraded Firefox, and now my computer won't go into sleep mode after a while, plus my fan stays running louder than normal, I shut it down, but when it boots back up, it doesn't load like it used to, adding all my icons like before. I have to shut it down after i use it as it will not go into sleep and then shut down automatically like it used to!! Please help, thank you, 

  Debra Fowlds
I upgraded Firefox, and now my computer won't go into sleep mode after a while, plus my fan stays running louder than normal, I shut it down, but when it boots back up, it doesn't load like it used to, adding all my icons like before. I have to shut it down after i use it as it will not go into sleep and then shut down automatically like it used to!! Please help, thank you, Debra Fowlds

All Replies (2)

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.159

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding