Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since last update 10x slower and firefox not responding errors

  • 2 replies
  • 13 have this problem
  • 7 views
  • Last reply by stoutco

more options

After the last automatic update my browser is very much slower and many times I get a Firefox not responding error. I have tried all the suggested help suggestions (i.e.. reset etc.)

After the last automatic update my browser is very much slower and many times I get a Firefox not responding error. I have tried all the suggested help suggestions (i.e.. reset etc.)

Chosen solution

Accessibility Activated true Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator UIAUTOMA

It appears to have solved The problem. Will this cause me any problems with my Norton virus detector? I will mark this solved. Thanks

Read this answer in context 👍 0

All Replies (2)

more options

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

Chosen Solution

Accessibility Activated true Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator UIAUTOMA

It appears to have solved The problem. Will this cause me any problems with my Norton virus detector? I will mark this solved. Thanks