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2 Factor Authentication: Invalid Codes

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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I am setting up my account and when I try and get 2FA set up it is not working.

I click the, 'enable' button.

I scan the QR code with my Google Authentication app.

I enter the 6 digits into the appropriate space.

It says that is an invalid code.

Can anyone help?

Bets,

I am setting up my account and when I try and get 2FA set up it is not working. I click the, 'enable' button. I scan the QR code with my Google Authentication app. I enter the 6 digits into the appropriate space. It says that is an invalid code. Can anyone help? Bets,

Chosen solution

Try a different app like Microsoft or DUO. Let try Google and see what happens.

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Chosen Solution

Try a different app like Microsoft or DUO. Let try Google and see what happens.

Modified by jonzn4SUSE

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I scanned the QR code in Firefox and then I had to download the recovery code txt file. Then put one of the codes in Firefox and it worked. In the authenticator app it shows my email address with Firefox.

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Make sure that the time and timezone is right on all devices. Using a VPN also might have affect.

You can compare the code from the authenticator app with code generated by a TOTP extension on desktop.