Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird spontaneously adds "important" tags

  • 2 replies
  • 1 has this problem
  • 235 views
  • Last reply by ingolfst

ingolfst
ingolfst
more options

Hi,

since a few days, Thunderbird (78.11.0, x86_64, Linux, Ubuntu 18.04.5 LTS) occasionally adds "important" tags to apparently random messages. Thunderbird uses IMAP SSL/TLS to access the mail server hosting the inbox.

In case, this matters: The same inbox is also contacted via IMAP SSL/TLS by my smart phone. However, I thought that the tags are "local" attributes which are not reflected in messages themselves, right? So I currently do not see how the smart phone could possibly be the root cause for the tagging.

BTW this also happens to messages in subfolders (which are not subscribed to by the smart phone).

I do not use any filters in Thunderbird, and also the filter log is empty.

Additionally, I don't believe that I inadvertently hit the '1' key that often (keyboard shortcut for tagging with "important").

Any suggestions how I can further examine what's happening here?

Kind regards Ingolf

Hi, since a few days, Thunderbird (78.11.0, x86_64, Linux, Ubuntu 18.04.5 LTS) occasionally adds "important" tags to apparently random messages. Thunderbird uses IMAP SSL/TLS to access the mail server hosting the inbox. In case, this matters: The same inbox is also contacted via IMAP SSL/TLS by my smart phone. However, I thought that the tags are "local" attributes which are not reflected in messages themselves, right? So I currently do not see how the smart phone could possibly be the root cause for the tagging. BTW this also happens to messages in subfolders (which are not subscribed to by the smart phone). I do not use any filters in Thunderbird, and also the filter log is empty. Additionally, I don't believe that I inadvertently hit the '1' key that often (keyboard shortcut for tagging with "important"). Any suggestions how I can further examine what's happening here? Kind regards Ingolf

Chosen solution

Do you have a Nextcloud server?

https://support.mozilla.org/en-US/questions/1344965

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

Do you have a Nextcloud server?

https://support.mozilla.org/en-US/questions/1344965

ingolfst
ingolfst Question owner
more options

Thank you, @sfhowes. I believe this is the very same issue. I have contacted my provider to check whether the automatic tagging is caused by the Nextcloud Mail App (which I don't use except in very rare situations).

(I'm sorry for not having found the other post while searching the forum for an answer.)

Kind regards Ingolf