Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to submit crash reports

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

reddog231
reddog231
more options

I have just installed FF15.0.1 and have had numerous abrupt closures for no apparent reasons. I select in Tools - Advanced the ' submit crash reports' option and select OK, but when I go back the option is unselected, so, of course, none of my crashes are being reported. Any help would be appreciated.

I have just installed FF15.0.1 and have had numerous abrupt closures for no apparent reasons. I select in Tools - Advanced the ' submit crash reports' option and select OK, but when I go back the option is unselected, so, of course, none of my crashes are being reported. Any help would be appreciated.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check this registry key with the registry editor and change the value to 1

  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport: DWORD value = 0/1

See also:

Modified by cor-el