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"To get search results you do not need to log in. a few reasons you may not be getting search results, the most common reason, is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. ?'

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  • Last reply by Terry

jp34blue
jp34blue
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To get search results you should not need to log in. There are a few reasons you may not be getting search results, but the most common reason I have found is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. If possible, you may try either disabling the ad-blocker/pop-up blocker or switching browsers.? I am trying to research info in the NHHS ( New Hampshire-genealogy)

Thank You

To get search results you should not need to log in. There are a few reasons you may not be getting search results, but the most common reason I have found is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. If possible, you may try either disabling the ad-blocker/pop-up blocker or switching browsers.?''' I am trying to research info in the NHHS ( New Hampshire-genealogy) Thank You

All Replies (2)

FredMcD
FredMcD
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Please explain the problem in detail. What does/dosn't happen? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Terry
Terry
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You can create an exception for pop-ups in Settings or, when on the page, open the page info dialogue with ctl+i and look for Open pop-up windows on the Permissions tab.