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can't upload attachments

  • 5 replies
  • 0 have this problem
  • 24 views
  • Last reply by zeroknight

core.empowerment
core.empowerment
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I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I'm able to upload to gmail. see screenshot

zeroknight
zeroknight
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Try deleting the xulstore.json file in your profile folder.

surfingpirate
surfingpirate
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Is there a solution to this? I have attach in Chrome, but not with Firefox

zeroknight
zeroknight
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Does the file dialog eventually appear if you wait long enough? It can be slowed down by third-party software (shell extensions), network drives and recently used files.

Do you happen to use the Windows On-Screen Keyboard (OSK)?