I cannot login to an online class that uses gmail. Tech's on other end say they can login to my account. No other apparent problems with gmail.
I cannot login to an online class that uses gmail. Tech's on other end say they can login to my account. No other apparent problems with gmail.
== When I signed up with Crowdmountain.com / Michelle MacPhearson.
All Replies (2)
There are several reasons why the website might be producing errors.
- Bad item stored in the Browser Cache: Follow the steps at How to clear the Firefox cache.
- Bad cookie from the broken site: Clear cookies from the broken site by following the steps at Clear cookies and site data in Firefox.
- Cookies not enabled: Cookies must be enabled for many websites to work. If they are disabled, follow the steps at Enhanced Tracking Protection in Firefox for desktop
- Images are blocked/disabled: see Fix problems that cause images to not show
- Plug-ins are outdated: check for outdated plugins on the plugin check page.
- Firewall software is blocking some resources on the page: see Configure firewalls so that Firefox can access the Internet
- An extension may be causing the problem: see Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
For other steps to try, see Web sites look wrong
ZZXC, Thank you for your suggestions. I had already done a number of them plus updating and running Ad-Aware, AVG Free9.0, and Malwarebytes. My firewall is Zonealarm. Unfortunately I still can't login to Crowdmountain.com. It looks like the only option I have is to delete the class.