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unable to open secondary windows, what is wrong

  • 2 replies
  • 2 have this problem
  • Last reply by alh41

alh41
alh41
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Some websites I use regularly will open secondary windows eg when you ask for help. Firefox NEVER opens secondary windows. When this happens I have to use IE.

Some websites I use regularly will open secondary windows eg when you ask for help. Firefox NEVER opens secondary windows. When this happens I have to use IE.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

alh41
alh41 Question owner
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I did my best to follow the instructions posted at the link given and have NOT resolved the issue. But a thank you is still in order! Al