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Firefox 10 Crashes occassionally when clicking on a picture on facebook that loads the new popup. Firefox just hangs and becomes unresponsive. Is there a fix for this?

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  • Last reply by Hasan

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When u click on a picture that loads the popup that Facebook has recently introduced on occasion Firefox just hangs and becomes unresponsive and has to be closed by using task manager. It doesn't happen every time say for every 2 out of 10.

This is what the error report says....

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	10.0.0.4411
 Application Timestamp:	4f2548ce
 Hang Signature:	4813
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	2057
 Additional Hang Signature 1:	4813d58d219b01045ae1404b21f04466
 Additional Hang Signature 2:	ec05
 Additional Hang Signature 3:	ec057c79f467a3033cec4ebe11500204
 Additional Hang Signature 4:	4813
 Additional Hang Signature 5:	4813d58d219b01045ae1404b21f04466
 Additional Hang Signature 6:	ec05
 Additional Hang Signature 7:	ec057c79f467a3033cec4ebe11500204
When u click on a picture that loads the popup that Facebook has recently introduced on occasion Firefox just hangs and becomes unresponsive and has to be closed by using task manager. It doesn't happen every time say for every 2 out of 10. This is what the error report says.... Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 10.0.0.4411 Application Timestamp: 4f2548ce Hang Signature: 4813 Hang Type: 0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 2057 Additional Hang Signature 1: 4813d58d219b01045ae1404b21f04466 Additional Hang Signature 2: ec05 Additional Hang Signature 3: ec057c79f467a3033cec4ebe11500204 Additional Hang Signature 4: 4813 Additional Hang Signature 5: 4813d58d219b01045ae1404b21f04466 Additional Hang Signature 6: ec05 Additional Hang Signature 7: ec057c79f467a3033cec4ebe11500204

Modified by Jim

All Replies (3)

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Chosen Solution

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all it gives me is above.

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-> Provide your Crash IDs by using the suggestions mentioned in the following article: