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taskbar icon does not indicate when new email is available

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11 In settings "incoming mail" icon options I ha… (read more)

Taskbar icon does not indicate when new mail has arrived. Does not show a count of new/unread messages. 128.3.2 Windows 11

In settings "incoming mail" icon options I have chosen "show count of new emails" and "show a tray icon for unread messages is checked".

I am unable to tell at a glance if new email has arrived. I see from researching the KB I'm not the only to have this issue, but none of the settings seem to help.

Asked by prestonmeg 3 months ago

Answered by sfhowes 3 months ago

Version 128.6.0esr (64 bit) Update channel

I was recently upgraded to Ver 128.6.0esr (64 bit) and I am not a fan of this version due to a number of concerns. Although a long term user of Thunderbird, no doubt my p… (read more)

I was recently upgraded to Ver 128.6.0esr (64 bit) and I am not a fan of this version due to a number of concerns. Although a long term user of Thunderbird, no doubt my problem/s will be 'user error'.

I started off today hoping to put a stop to my New messages from being deleted automatically, even before I get to read them. (Seems to be a big concern and area of frustration with many MT users) Having just changed over from POP3 to IMAP (sick of losing msgs off the server) and following ALL instructions I seem to be going around and around without any +ve results or changes. Mind you this is the 3rd day now and cannot afford to be messing about as I have a business to operate.

First Problem - Re: stopping messages from auto deletion Action #1: I goto >Local folders> Disk Space and select ....'Don't delete any messages' Action #2: I goto >Sync & Storage>Message Sync>'Keep messages in all folders for this account on this computer' RESULT: No change. New messages go straight into deleted folder and are highlighted.

Second Problem - Stopping auto Compaction by Following instructions on Mozilla Help page Action #1: I goto >How Can I Configure Compact? Action #2: Select Preferences (formerly Options)>Network & Disk Space>Disk Space Action #3a: Cannot find Preferences Action #3b: or Options

Following instructions for Step #2 I open Application Menu as detailed and GUESS WHAT?.... 'Select Preferences (formerly Options)>Network & Disk Space>Disk Space' is nowhere to be seen.

I am wondering if anyone in the Thunderbird Tech Dev section has ever bothered a) Read and b) follow the instructions given to see if they actually display as described and then work.

Anyhow, can someone give me a straightforward reply and resolve to this matter as I am considering leaving MT and finding another agent that works as it is supposed to?

Thanking you in advance for any assistance.

Phil

Asked by prdp141 3 hours ago

Last reply by Wayne Mery 1 hour ago

my Spectrum email won't send and receive with Thunderbird

Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up… (read more)

Up until a couple of days ago things were working ok. Now I get an error message that is attached here as an image. When I try to receive messages it says my folder is up to date but on the server direct with Spectrum I have 50-60 new messages.

mail.brighthouse.com port 993 for receive

mail.brighthouse.com port 587 for sending

I checked with Spectrum and the above are the correct servers and settings. Any idea what I inadvertently changed or am overlooking?

Asked by Mike Kasrich 18 hours ago

Last reply by frisée 4 hours ago

Why do I have two Drafts folders?

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of … (read more)

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of the Drafts folders. When I compose an email on my Macbook, it saves it in the other Drafts folder. I am using a gmail account. Is there a way to change this so they both save to a single Drafts folder?

See screenshot attached for picture of the two folders.

Thanks for your help.

Asked by Queenmab100 1 day ago

Last reply by sfhowes 8 hours ago

TB beta 135.0b2 ...Setting Default provider for email in System Integration

Open Settings General/system Integration click on check now (to see if Thunderbird beta is trh default mail client on startup) No boxes are ticked (mail, newsgroups,fe… (read more)

Open Settings

General/system Integration

click on check now (to see if Thunderbird beta is trh default mail client on startup)

No boxes are ticked (mail, newsgroups,feeds,calendar)

I tick the Email box and then click 'Set as default'

This closes thar box I then click on 'Check Now'....the ticked Email has unticked itself.

Note: I go to menu and access 'Preferred Applications' .....Thunderbird does not appear as a choice for 'Mail' It also does not appear in the Menu. I do not know how to make that happen

Linux Mint 22 & Linux Mint 22.1

Brian

Asked by Brian 10 hours ago

Cookies

Firefox installed updates yesterday and left a message saying I had to turn on my cookes. I can't access my email until I do. But I can't find the place to do that. Pl… (read more)

Firefox installed updates yesterday and left a message saying I had to turn on my cookes. I can't access my email until I do. But I can't find the place to do that. Please help.

Asked by Lyn Corum 11 hours ago

Old trick to disable "Mute tab" no longer works

I listen to music and videos in tabs by pinning them. When doing so, the "Mute tab" icon is nearly half the size of the pinned tab. I've found others that have had this p… (read more)

I listen to music and videos in tabs by pinning them. When doing so, the "Mute tab" icon is nearly half the size of the pinned tab. I've found others that have had this problem years ago (https://support.mozilla.org/en-US/questions/1411474), but the trick they use to fix this no longer seems to work. Does anyone have a way of simply disabling the mute feature? It's honestly more annoying than helpful because I accidentally click that infernal mute button numerous times a day when I simply want to switch back to what's playing. Thanks for any help.

Asked by bobabrowncoat 13 hours ago

Reveal navigation and menu bars in full screen

When in full screen, is it possible to reveal both toolbars with a mouse hover, rather than just the navbar Also, is it possible to move the "Zoom" entry to the top of t… (read more)

When in full screen, is it possible to reveal both toolbars with a mouse hover, rather than just the navbar

Also, is it possible to move the "Zoom" entry to the top of the menu.

BTW, what do you do here when the none of the "Please Select" topics match your question, since there is no "Other" option?

Asked by noel_envode 16 hours ago

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (read more)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 1 month ago

Last reply by TyDraniu 16 hours ago

Hide address bar in webapps

I use Firefox version 134.0.1 on a Linux Mint Cinnamon 21.3 OS. For a few weeks now, a semi-transparent address bar has been displayed in the top left corner of web apps … (read more)

I use Firefox version 134.0.1 on a Linux Mint Cinnamon 21.3 OS. For a few weeks now, a semi-transparent address bar has been displayed in the top left corner of web apps that I have created. I have attached an example image. Is there a way to hide this bar in the web apps? I find it extremely annoying.

Asked by tl10 17 hours ago

junk mail settings

I have turned off the junk mail/spam settings, both globally and for each account. I have rebooted several times. Each time, while the settings all say junk screening is … (read more)

I have turned off the junk mail/spam settings, both globally and for each account. I have rebooted several times. Each time, while the settings all say junk screening is turned off, each account has junk mail moved to the junk folder after IMAP sync. I run my own mail server. It is not doing this, Thunderbird is. Does anyone have any idea how to get the program to follow what I actually want? Why have the settings if they don't actually do anything? Getting very frustrated here.

Asked by jqheywood 1 day ago

Last reply by frisée 18 hours ago

Can I make the Window "X" a Thunderbird quit as all other Windows programs do?

The Thunderbird action now taken when the X on the upper right mini menu (Minimize, Maximize,Close) treats the "Close" option as a "move to run in background and do not a… (read more)

The Thunderbird action now taken when the X on the upper right mini menu (Minimize, Maximize,Close) treats the "Close" option as a "move to run in background and do not add an indication to the taskbar". Every other Windows program treats this CLOSE as a QUIT/EXIT. Somewhere along the way T-Bird changed its standard action away from the QUIT/EXIT.

  This is very irritating to me as I run a desktop and a laptop accessing the same set of post offices using TB on each.  I will "X" out of TB on my desktop and activate my laptop later only to discover the laptop has no new email since the desktop TB was downloading email in its hidden state.
   Please add an option so I can  use the "X" as a QUIT for TB - the current 3 button quit is very awkward as well as unnatural.  I really don't want to set the "Check for new messages" option off and remember to periodically poll for new messages !!!  PLEASE

Asked by dblevins1 23 hours ago

Last reply by david 19 hours ago

Not Responding

Thuderbird constantly goes into a state of "not responding". I have tried everything I find on line and nothing works to fix it. I am about to un install it and stop usin… (read more)

Thuderbird constantly goes into a state of "not responding". I have tried everything I find on line and nothing works to fix it. I am about to un install it and stop using it but would like to try one last chance. I really like it but it does not work correctly. Thanks

Asked by nolantho 23 hours ago

Last reply by sfhowes 19 hours ago

Clear Cache

While using Linux I noticed that I Walmart's Captcha would display correctly. I cleared recent history and cookies and it still occurred. The problem was Cache. I cleared… (read more)

While using Linux I noticed that I Walmart's Captcha would display correctly. I cleared recent history and cookies and it still occurred. The problem was Cache. I cleared the cache but it did not work. I had to manually remove the cache located in /home/directory/.cache/mozilla/firefox. I eve closed FF and reopened but still the same.

How can I completely clear the cache in firefox? Shouldn't FF completely clear cache after be closed ?

Asked by burjet 1 day ago

why does the wall street journal open in edge if Firefox is my default browser?

Each day I get email from WSJ Editors for "Today's Print Edition. When I click the blue button "Read Today's Edition" edge is launched and the print edition is there eve… (read more)

Each day I get email from WSJ Editors for "Today's Print Edition. When I click the blue button "Read Today's Edition" edge is launched and the print edition is there even though I have Fierfox as my default browser. I use a gmail account that is displayed in Microsoft email. Win 10 64 bit OS.

Asked by Mike Daniels 1 day ago