Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird hangs while writing mail

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by christ1

gonzooka
gonzooka
more options

Hi guys!

I am working with thunderbird for years and was trying to ignore, but now I dont want to anymore:

when I write a mail, during writing thunderbird freezes for about 3 seconds for no visible reason. And it occurs again and again in different timespans during writing the mail. The buffer behind reads the keytrokes and the letters will be written after the short freeze. But its very anoying....

Any ideas on that?

I am on update channel "release" und uptodate. Ah, Windows 8.1 is running.

Thanks in advance! Roman

Hi guys! I am working with thunderbird for years and was trying to ignore, but now I dont want to anymore: when I write a mail, during writing thunderbird freezes for about 3 seconds for no visible reason. And it occurs again and again in different timespans during writing the mail. The buffer behind reads the keytrokes and the letters will be written after the short freeze. But its very anoying.... Any ideas on that? I am on update channel "release" und uptodate. Ah, Windows 8.1 is running. Thanks in advance! Roman

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

gonzooka
gonzooka Question owner
more options

AVG free, switching antivir off makes no difference. TB still freezing from time to time

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - Win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - Win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?