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Failed to connect to SMTP server

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by sfhowes

vadim.nikonov
vadim.nikonov
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After version update 78.8.1. There was a problem sending mail. When mail is sent, a window appears (photo1), after a long wait, a window appears (photo2). There were no problems in older versions. It was observed that the problem is mostly with letters that contain attachments

After version update 78.8.1. There was a problem sending mail. When mail is sent, a window appears (photo1), after a long wait, a window appears (photo2). There were no problems in older versions. It was observed that the problem is mostly with letters that contain attachments
Attached screenshots

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vadim.nikonov
vadim.nikonov Question owner
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vadim.nikonov said
After version update 78.8.1. There was a problem sending mail. When mail is sent, a window appears (photo1), after a long wait, a window appears (photo2). There were no problems in older versions. It was observed that the problem is mostly with letters that contain attachments
sfhowes
sfhowes
  • Top 25 Contributor
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What is the antivirus, and its email settings? Errors are often seen with AV apps that scan outgoing attachments, and an update in TB or the app can lead to incompatibilities. It's generally recommended to exclude the TB profile folder from AV scanning.