Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unified Inbox marked as favorite folder does not stay in favorite folder section after Thunderbird restart

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by Arturo

more options

Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS.

  1. Turn on Unified Folders.
  2. Mark the unified Inbox as a favorite. It appears in favorite folders.
  3. Restart Thunderbird.
  4. Other favorite folders still appear, but Inbox is gone. It is still marked as a favorite folder however.
  5. If you toggle the unified Inbox favorite on and off, it reappears.
Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS. # Turn on Unified Folders. # Mark the unified Inbox as a favorite. It appears in favorite folders. # Restart Thunderbird. # Other favorite folders still appear, but Inbox is gone. It is still marked as a favorite folder however. # If you toggle the unified Inbox favorite on and off, it reappears.

Modified by Arturo

All Replies (2)

more options

Remember, the unified folder is not a folder, but a virtual assembly of other folders. As such, it is not stable, since the folders it represents are subject to being changed.

more options

Understand. But it lets you mark a unified folder as a favorite, which makes sense. It should stick in the favorite folders view once you do this.