Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Running XP-SP3, firefox crashes reason 0xe043f4d/0x00000001

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by John99

SWD1946
SWD1946
more options

Firefox crashes unexpectedly when changing websites, reading email, or just doing nothing. The crash address is 0x7c812afb and changes with every crash. Ran several virus scans, memory scans, and other trouble shooting methods. Firefox even crashes in safe mode.

Firefox crashes unexpectedly when changing websites, reading email, or just doing nothing. The crash address is 0x7c812afb and changes with every crash. Ran several virus scans, memory scans, and other trouble shooting methods. Firefox even crashes in safe mode.

All Replies (1)

John99
John99
more options

I am not sure from the details you provide what is crashing.

Is this actually crashing the XP Operating System

  • giving you a blue Screen ?
  • and stopping you from using the computer until you reboot ?

If it is only Firefox crashing, and the computer does not need rebooting, Firefox will attempt to record information and submit a crash report. (see firefox crashes)