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Upon updating desktop keeps asking to restart and when I do, I get the same thing....over and over. What gives?

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  • Last reply by cor-el

James Barling
James Barling
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I tried to update Firefox. Everything went well until restarting computer. Result was nothing....got the same as I had before. Each time I tried to open Firefox, I got message to restart computer to complete installation of update. This goes on over and over. I have tried to uninstall Firefox using Control Panel and I get same results.....a message to restart the computer and this repeats itself also.

I tried to update Firefox. Everything went well until restarting computer. Result was nothing....got the same as I had before. Each time I tried to open Firefox, I got message to restart computer to complete installation of update. This goes on over and over. I have tried to uninstall Firefox using Control Panel and I get same results.....a message to restart the computer and this repeats itself also.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can try to boot the computer in Safe mode (press F8 on the boot screen) to see if that allows to remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) if you can't uninstall Firefox or remove/rename that folder in regular mode.