Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My "Bookmarks" will not bookmark a URL

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

atthedoorstep
atthedoorstep
more options

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can also check for problems with the places.sqlite database file in the Firefox profile folder.