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VPN and connection

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  • Laatste antwoord van markwarner22

olof.mattias.forsberg
olof.mattias.forsberg
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Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page. What can I do to get rid of this problem? /Mattias Forsberg

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markwarner22
markwarner22
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That's not a Firefox browser issue as you said it works when VPN is off so it would stand to reason the problem lies with the VPN and to contact their support.

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