64-bit Firefox crashes with Citrix's XenApp VM

Firefox Firefox Sist oppdatert: 69% of users voted this helpful
No one has helped translate this article yet. If you already know how localizing for SUMO works, start translating now. If you want to learn how to translate articles for SUMO, please start here.

64-bit Firefox hangs or crashes on Citrix XenApp 7.13 VDA because Citrix XenApp’s API hooks are not compatible with 64-bit Firefox. Here are some solutions you can try.

How can I fix the problem?

You can work around the problem by disabling XenApp’s API hooks for Firefox executable filenames “firefox.exe” and “plugin-container.exe”. See this Citrix support article for instructions.

What is the long term solution?

Citrix has fixed this crash in XenApp version 7.14 (Citrix issue #LC6982).

For more information, see:

Var artikkelen nyttig?

Vent ...

These fine people helped write this article:

Joni
Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More