Thunderbird Community Forum

Hi All

I have an issue with thunderbird not delivering emails to any gmail account

I have no issues sending to gmail using the same from another device such as my phone as those always get delivered

I have 5 email accounts setup on my PC running the latest version of thunderbird and it does not matter which of my emails I use they never get delivered to a gmail email

There are no errors reported and the message always ends up in my sent box

I have tried multiple SMTP servers from both my ISP and direct through my websites and always the same result

I have been using thunderbird for since it was first released and never had an issue like this before, if any one can assist with trying to troubleshoot this I would be very grateful

Cheers

UNABLE TO RE-ADD MAIL ACCOUNTS TO THUNDERBIRD For the last three or four months I have been getting two separate messages in the bottom of the screen when opening Thunderbird on my laptop. "GMAIL settings are out of date" and "Yahoo settings are out of date". Then, a about a month ago when I opened Thunderbird I noticed that it was trying to download almost 3000 Gmail emails. I had always believed that only new Gmail messages would download on start up? Whilst this was happening it was impossiblle to do anything on my laptop as I had limited internet access. The only way I could see to stop this was to delete my Gmail account from Thunderbird. When I opened Thunderbird I continued to get the messages "settings are out of date" for each of my mail accounts. So I deleted my email accounts from Thunderbird with the intention of re-adding them. I then downloaded and re-installed Thunderbird to ensure I was on the latest version. I then tried to re-add my mail accounts, letting Thunderbird find and load the correct email settings for each account but I now get an error message saying "Unable to Log In at Server. Probably wrong configuration, username or password". Refer to attached screenshot. I can log in to my Mail Accounts OK using Firefox so I know my username and password are correct. I also tried adding my mail accounts manually in Thunderbird but I contiue to get the same message. I am unable to add my mail accounts to Thunderbird and I have run out of ideas regarding diagnosis and resolution. I need help please.

I am looking to copy Thunderbird to a new machine but it's not as simple as it should be because I have Thunderbird data in multiple places. From Help/Troubleshooting Profiles, I get:

Default Profile yes Root Directory C:\Users\Randy\AppData\Roaming\Thunderbird\Profiles\ohig3f3m.default Local Directory C:\Users\Randy\AppData\Local\Thunderbird\Profiles\ohig3f3m.default

The root directory is 1.37 Gb The local directory is 8.23 Mb I also have d:\data\thunderbird which is 14.7 Gb. There is no Profiles subfolder here.

The two profiles folders show ohig3f3m.default was updated today. All three folders show files as recent as today.

The file sizes shouldn't be surprising. I have saved emails back to 2007 and I'm a prolific email writer.

I'm guessing that some time years ago, with a much smaller main hard drive, there was an option to save Tbird data to a different location than the default. So I set it to be on my D drive.

So what do I do now? I could copy all three directories to a new machine in the same locations. I think that should work. But is there some way I could or should simplify things, or should I just leave well enough alone.

I have lots of filters to organize my copious incoming mail. Messages get moved into topical boxes. Recently I've noticed that a mailbox has unread messages in it and when I open it, I see the new messages for an instant and then they disappear. And another mailbox now has unread messages. So it seems that the filters run on the inbox when the mail is received and then they are run again (but a different set are applied) when I open the mailbox they got moved to by the first run. I see no settings in the Filters dialog that has anything to do with this behaviour. Why is this happening and how can I stop it?

BTW, most of my filters have Stop Execution as the last step. (Most only have a single Move to... action followed by Stop. And for performance reasons, all newly created filters should have Stop as an automatic 2nd step since most users wouldn't think to do this. )

I have a new computer and now when I get an email with an attachment and want to forward that email with an attachment, the attachment is not included in the forwarded email.

Hi,

I put some messages into folders yesterday and then created another folder and dragged the first folder into it to become a subfolder.

When I did this, I saw the new folder but it couldn’t be expanded to show the subfolders.

All other mail clients showed the correct hierarchy except Thunderbird.

Why is this happening?

Secondly, I post comments on the thunderbird blog regularly but they never show up. Where are they disappearing to? Are you receiving them?

I get the error message shown in the attached screenshot when downloading my emails from outlook.com to a local folder called "DAD". Some messages get filtered, some not. Those that don't get filtered successfully remain in the Inbox, but a message with empty content does appear in the local folder, and cannot be deleted or moved. Re-running the message filters manually will moved the affected messages across, but the "corrupt" message remains in the target folder and cannot be deleted or moved.

The drive that the folders are located on is my data drive, which has c 250gb of unused spaced. WIndows 11, Thunderbird 128.6.1 (64-bit), installed a few days ago when I moved from another machine.

I have an Excel VBA script to send emails to contacts using data in a spreadsheet. It does exactly what I want, except that Thunderbird always adds my default signature to the end of each email. While I want this for normal emails, I don't want the signature on these emails. How can I either tell Thunderbird to not add the signature or to delete it from the end of the email after the rest has been created. Here is my VBA code to call Thunderbird and construct an email...

   thund = "C:\Program Files\Mozilla Thunderbird\thunderbird.exe " & _
           "-compose " & """" & _
           "to='" & email & "'," & _
           "cc='" & cc & "'," & _
           "bcc='" & bcc & "'," & _
           "subject='" & subj & "'," & _
           "body='" & body & "'" & """"
   Call Shell(thund, vbNormalFocus)

Running windows 11 in S mode, Spectrum email. I had been using Outlook but on 11 February, it stopped working. Wouldn't send nor receive. Webmail works fine. Downloaded Thunderbird. Set up my account and started receiving emails. Went to send an email, and it failed to send. Checked all settings and they match Spectrum's server settings.

Trying to troubleshoot, but struggled with directions on the internet. Tried to load developer tools and nothing happened. Found I could open the error console with keypad. The error console says "Could not start Browser Toolbox, you need to enable it." Could not find out how to enable it.

When I attempt to send email, three messages show up in the error console. "NetworkTimeoutError: a Network error occurred SmtpClient.sys.mjs:476:17" "SecurityError info: SmtpClient.sys.mjs:492:21" Note, no error text was displayed. "Sending failed: ... server (SMTP) timed out.... MessageSend.sys.mjs:341:32"

When I first started running Thunderbird, I remember a certificate error with the Spectrum certificate. I enabled an exception and was able to receive email. Thinking this might be related to the security error on receiving, I wanted to remove the certificate exception so I could see the reason for the security error on receiving. Comments say it is stored in the profile. If I try to open the profile, Thunderbird says profile not found. I found the profiles, but the path to them is not the path listed under Troubleshooting Information\About Profiles.

My primary issue is not being able to send emails. I would also like to know how to remove the certificate exception.

All information windows (pop ups) in the applications E-Mail and Calendar are extremly small. The informations are extremly bad to read. The possibility to change the size of the letters in "settings" only change the size of the letters of the written message or the calender itself.They will be bigger but the size of the pop ups will stay small. How can I change the size of it? Please answer under Becker.D.1@gmx.de Thanks

I recently lost all my Stored messages (don't know what I did). I have tried restoring everything from my backup device with no success. My backup data is as follows:- Chris's email 3.2.25 (version 128.6.1est (64 bit) Thunderbird Profiles jb1w6eta-esr imapMail imap.virginmedia.com

My stored folders are there.

I have tried importing using Thunderbird Tools Import From a Thunderbird Installation Choose a Profile folder I have then entered various levels of above backup They all say complete without actually transferring any data.

The current level of Thunderbird I have installed is 128.7.1esr.. Since this is different from the backup could that have an effect or am I missing a step in the import procedure?

Thanks for any help

I am unable to send emails on my notebook scherte@hispeed.ch. I am asked to enter the password for smtp.hispeed.ch

We have 3 Email accounts with Orange.fr, who recently blocked them, due to 'Suspicious Activity'. In the process of unblocking them, I unwittingly selected IMAP protocol. I need to re-activate our POP3 accounts and remove the IMAP ones. I've followed your guidence onthis, but get error message "Incoming server already exists" Can you help, please? Best wishes Derek

I have bo ught a new computer. I had 3 gmail accounts in the old computer. In the i have only been able to connect to 2 of them. For the third i get an error message saying that it probably depends on: wrong configuration, wrong username or wrong password. I have changed the password but that did not help. It is the same configuration as the other 2 accounts. I do not know which of them that is wrong. I would be happy if someone could give me a proposal. Regards Sven Palmgren

Hello, I am Tom T, I have Thunderbird running version: 128.7.esr, and HP notebook PC with Windows 11, latest software. I need to enter updated password in it's permanent location in Thunderbird setup. When I search the internet, I can read that you must erase the existing password then manually enter the new password and apply it, but it is not available as the information indicated is not available on anywhere of my Thunderbird APP or on any of my Comcast email delivery screens. When I listen to instruction being spoken by Instructor on the internet, I can listen and see the instructor doing the steps. I use CC to better understand the instructor. I can see the instructor's screens that looks like what the Win11 Start Button brings up. When you press ALL on the upper right of my Start Screen, the screen is expanded, then you can search and find the Thunderbird entry. The instructor's screen also shows the APP to the right of Thunderbird, but my screen does not show that APP. If I click the Thunderbird icon, it brings up my Comcast Email application with email messages on the screen then pops up a small box that indicates: "Enter your password for your (my user name / email address)" in a box that has a check box to remember this password (so it can be viewed for the next time, I guess), if I enter the correct password, the email APP will go active and load my new emails. There is not any way I have been able to make the new password active on startup. Please help. This is the way it has been working since installed - for 5 years plus, until just recently I changed password twice and have same results. Thank you, your help is much appreciated. Please let me know if you would like any additional information. Best Regards, Tom T.