Firefox Community Forum

Dear Concern, I don't know how my account got suspended. please check and unlock my account.

Thanks Alamgir Hossain [edited phone# and email from community support forum]

I am not sure if this is the correct complaint forum. Why are you displaying new articles from left wing news agencies? NPR, CBS, AP, ESPN!! I am thinking about changing Browsers.

Thanks

I CANNOT get on to Archive of Our own, all firefox does is tell me "Secure Connection Failed" and display an error page. I have done everything, I have cleared my cache I have tried disabling security things and add ons I have tried the "about:config" thing MULTIPLE TIMES. It's only happening on my computer not on my phone PLEASE someone fix this I just want to update my fanfics I don't know why this is happening it's only been going on for about a week and it is UNBEARABLE.

Entire error message:

Secure Connection Failed

An error occurred during a connection to archiveofourown.org. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have been on Facebook a long time and have been accessing Facebook on Firefox for a long time as well and never had any problems. All of a sudden I can no longer get in from Firefox. I get the message "Sorry! Something went wrong :(" when I try to access https://www.facebook.com/ as soon as I hit enter.

I can log in fine from Chrome (really don't want to use it) without any problems so I don't think the issue lies with Facebook.

Can anyone help with this issue?

Thank you - Jan

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list of options i see when right clicking. It includes copy and mut and full screen options for video that i never had before.

135.0.1 (64-bit) on Win11

I am trying to switch back to Firefox after having used it once before. However, I am unable to use the browser at all. I have to run it with administrator permissions for it to even open, and when it does open, I am met with a completely blank grey screen with nothing but my bookmarks. I cannot click any bookmarks, nor can I click anything on the sidebar [passwords, account, etc.] I can't search anything, and I can't use direct links.

I have uninstalled four times using Revo Uninstaller, removed all lingering data all four times, refreshed the browser, refreshed my account, changed my account password, run troubleshooting mode, updated my computer, updated my drivers, and updated the app. Absolutely nothing has worked, and I am still unable to use it.

I'm not sure what else I can do.

I just migrated from an older Mac to a newer one running Mac OS 15 (Sequoia) and none of my bookmarks, autofill info, passwords, cookies and browsing history etc migrated to the new version (135) of firefox that I downloaded. When I check the updates section of 128.7, it says it's up to date, but I know you can run 135 on Sequoia, so that's why I downloaded 135. When I looked at the profile folder in 135, which is existing separately on the Mac from 128.7, I noticed that it was pointed at the folder with release in its name that was inside the profile folder. In 128.7 it's pointed at the other folder with default in the name (the profile folder only seems to contain two folders). How do I get all of my old info to migrate to 135? Or how do I get 135 to point at the proper folder inside of the Profile folder?

Thanks

I shouldn't have to duplicate all my bookmarks for desktop and Android. Furthermore, I have curated my shortcuts on desktop, and now you are forcing junk into my shortcuts on Android that I now have to edit again. WTF would I want to have anything to do with TurboTax?

If you want to reclaim marketshare from Chrome and avoid being relegated to irrelevance, and actually provide the features you advertise in an intuitive way and stop annoying your users. I wanted to stop using Chrome, but Firefox is turning out to be annoying and a pain to use.

I lost my old computer and now I need to recover my Firefox bookmarks. I was using Mozback. I reloaded it on the new computer but I cannot get it to restore using my backup file (.PVC). Is there an alternative available that I can use?

Firefox is creating very high CPU use with many WebThumbnailExtension Web Connect processes. The processes disappear after shutting down Firefox and other programs that access the internet. Does anyone have an answer on how to prevent this from happening?

MacBook Pro M4 with MacOS Sequoia 15.3.1

I use a website in the UK alljigsawpuzzles.com The page loads fine and freezes with the firefox browser. Other browsers work fine. I have been unable to determine if a setting is the problem. I use https only. When I removed this setting, it allowed me to scroll for a few seconds and then froze again. Do you know what the problem is? It's true they recently upgraded their website. Is there a setting I need to change? Thanks! All updates are up to date.

Current version of Firefox from 2025, when I save as the screen is maximized without the conventional restore maximize icons in the top right corner of the window the way it's been for the last thousand years or since Windows 95. I found an old post that solved the problem which is, right click on the top menu and you'll see a drop-down restore move size maximize close. Well that's great but that is a Firefox concoction that is not standard practice. Fine to keep it but can you please also add the normal icons that we've all been used to since the beginning of the computer era? Thank you

Current version of Firefox from 2025, when I save as the screen is maximized without the conventional restore maximize icons in the top right corner of the window the way it's been for the last thousand years or since Windows 95. I found an old post that solved the problem which is, right click on the top menu and you'll see a drop-down restore move size maximize clothes. Well that's great but that is a Firefox concoction that is not standard practice. Fine to keep it but can you please also add the normal icons that we've all been used to since the beginning of the computer era? Thank you

I have liver failure and will homeless on March 8th. I was staying with a friend who will be evicted if I do not leave. I have no where to go and can not find help. Dao you know of any suggestions?

On my new Scorptec rtx A2000 workstation installed Firefox and Thunderbird and for 2days everything was fine apart from the annoying notice that came up every time I opened Firefox as me to make it the default browser ,which i turned off. however about the next day another window appeared in upper right corner of the screen that looked very authentic with the Firefox Logo and screen colors which stated that I had not yet fully activate all options in Firefox. on opening it there were 4 options to tick off .

First was making it default browser which ticked

Then there were 3 highly recommended extensions with reviews of each and a quoted number of users that highly recommended them second was enabling an Anti Key stroke Logger app which I ticked third I think gave them full access to PC which I ignored Last i cant remember but I ticked as it looked harmless. Within an hour the Firefox screen turned white and was activated by

quick-hp.com//?path=firefox/  then more info etc.

Just incase the have installed a key logger etc have decided on full removal and reinstall of win11 etc Be Warned

path=firefox/.........etc...etc

I've been a Firefox user for at least 10 years. I recently installed Firefox on a new desktop PC, and the Firefox Privacy Notice tab popped up. "No worries," I thought, and read it and made my cookies choice. I didn't find anything about a separate "submit" or "Close" gadget, so I simply closed the tab. Now, every time I leave the Home page or open a new tab, the Firefox Privacy Notice keeps popping up. Please advise me how to close it for good.