Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

problem with my account

ZLOBI
ZLOBI
more options

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me

'''I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me'''
Załączone zrzuty ekranu

Wybrane rozwiązanie

Could you contact your email service provider and check whether they are rejecting messages from accounts@firefox.com and/or how you can get those messages.

Przeczytaj tę odpowiedź w całym kontekście 👍 0

Wszystkie odpowiedzi (2)

markwarner22
markwarner22
more options

Unfortunately if you can't access that account to get the verification to reset your account there's nothing much anyone users on here can do.

Pomocne?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Wybrane rozwiązanie

Could you contact your email service provider and check whether they are rejecting messages from accounts@firefox.com and/or how you can get those messages.

Pomocne?

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.