Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 29.0.1 Cannot view download in progress, nor access downloads via browser

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de mightylcanis

more options

I am running Firefox 29.0.1 in a Windows OS. Up until a few days ago, the grey arrow (green when downloading) worked fine, dropped down a menu that showed recent downloads, and allowed me to access them. Now I find I cannot do this. I would prefer to use the native "download button", but am open to suggestions if this is not possible.

I am running Firefox 29.0.1 in a Windows OS. Up until a few days ago, the grey arrow (green when downloading) worked fine, dropped down a menu that showed recent downloads, and allowed me to access them. Now I find I cannot do this. I would prefer to use the native "download button", but am open to suggestions if this is not possible.

Solução escolhida

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

You can check for problems caused by a corrupted localstore.rdf file.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

This solved my problem. Thank you for taking the time out of your day and the consideration to help resolve my issue, I appreciate it.