Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Whenever I restart firefox, my proxy settings are changed and my homepage too.

  • 1 resposta
  • 4 têm este problema
  • 2 visualizações
  • Última resposta de iamjayakumars

more options

Basically, My friend has told me that a computer worm has been eating away at my computer, but I'm asking you if you know how I can make it so that whenever i launch Firefox again it won't reset the proxy settings to where it says: 'Firefox cannot connect to the internet, we suggest you re-configure your proxy settings.' (That is not the exact way the message was displayed, I just it's words into mine.)

Also, whenever i fix it, I discover that my homepage was reset to this: http://www.v9.com/?type=hppp&ts=1402272131&from=amt&uid=FUJITSUXMHT2060AH_NP0DT492ATSDT492ATSDX&i=psd&t=343d1bf21

Please help me!

Basically, My friend has told me that a computer worm has been eating away at my computer, but I'm asking you if you know how I can make it so that whenever i launch Firefox again it won't reset the proxy settings to where it says: 'Firefox cannot connect to the internet, we suggest you re-configure your proxy settings.' (That is not the exact way the message was displayed, I just it's words into mine.) Also, whenever i fix it, I discover that my homepage was reset to this: http://www.v9.com/?type=hppp&ts=1402272131&from=amt&uid=FUJITSUXMHT2060AH_NP0DT492ATSDT492ATSDX&i=psd&t=343d1bf21 Please help me!

Todas as respostas (1)

more options

You Preferences may not be saved



Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!