Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Don't see Norton safe web icons anymore

Leweez
Leweez
more options

As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine.

What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine. What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

Todas as respostas (3)

Leweez
Leweez Autor da pergunta
more options

Any help?

Had the same problem (and still do) with IE so I switch to Firefox. Now the problem is also on Firefox...

Should I switch to Chrome now? Norton safe web icons are working there!

Thanks

guigs
guigs
more options

Hi Leweez, You may have to renable the Norton extension in [about:addons] or reinstall the toolbar.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There apparently is an issue with the icons not appearing on the Google results page. Symantec has indicated on its support forum that it is looking into the issue but can't yet announce anything. See: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/SafeWeb-icons-AWOL-Again/m-p/1159524/highlight/true#M21078

Related thread: norton safe search no longer works with google search (unsolved).