Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sync doesn't bring over all my bookmarks, only some.

  • 1 resposta
  • 8 têm este problema
  • 1 exibição
  • Última resposta de guigs

more options

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks on the MBA, they're still missing. Curiously, the bookmark folder on the MBA look like the middle folders on the iMac - the outer left and outer right folders are missing. Any ideas? THANKS, Ben

Firefox 31 with a new MacBook Air, but the sync to my iMac isn't complete. I've signed out and back on, and tried Sync Now a few times. When I go to Show All Bookmarks on the MBA, they're still missing. Curiously, the bookmark folder on the MBA look like the middle folders on the iMac - the outer left and outer right folders are missing. Any ideas? THANKS, Ben

Solução escolhida

Hi benlev, I understand that some of the bookmarks are missing when you sync to a new computer. I understand that you have tried to sync now and removing the account a few times. However I do not understand the outer left and outer right files missing when you look at the folder where the files are kept?

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

Hi benlev, I understand that some of the bookmarks are missing when you sync to a new computer. I understand that you have tried to sync now and removing the account a few times. However I do not understand the outer left and outer right files missing when you look at the folder where the files are kept?

Are you syncing from a mobile device? It may be in the mobile bookmarks folder.

The network issue for Firefox sync was just resolved, were you seeing any error messages: "Unknown error occurred"?

Does searching for a missing bookmark in "Show all Bookmarks" show the bookmark after waiting for the initial sync to complete?