Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can no longer send e-mail in TB but still receive it.

  • 3 respostas
  • 1 tem este problema
  • 14 visualizações
  • Última resposta de user01229325

more options

Recently TB quit allowing me to send e-mail messages. I still receive mail, but when I try to send messages, I am prompted for a password. It does not accept the correct password. I can send messages from my iphone and a web-based e-mail app, so it is not a problem within the account, just with TB. How to I correct this problem?

Recently TB quit allowing me to send e-mail messages. I still receive mail, but when I try to send messages, I am prompted for a password. It does not accept the correct password. I can send messages from my iphone and a web-based e-mail app, so it is not a problem within the account, just with TB. How to I correct this problem?

Solução escolhida

Good to know. Would you mark this one solved then?

Ler esta resposta 👍 0

Todas as respostas (3)

more options

Get a list of SMTP server settings from your email provider and check those against what you have in Thunderbird. Maybe one of the SMTP server settings needs updating.

If you need help looking at your server settings, go to the Help Menu and select Troubleshooting Information. Clear the box to include Account Names. Press the button labeled Copy All to Clipboard and then come back here and paste that info to a reply box.

more options

I got the answer. My wife changed the password on the master account!

more options

Solução escolhida

Good to know. Would you mark this one solved then?